Office Policies

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday:  8 a.m. - 5 p.m.
Tuesday: 8 a.m. - 6 p.m.
Wednesday: 11 a.m. - 6 p.m.
Thursday: 8 a.m. - 5 p.m.
One Saturday a month

Mission – Specialized Dental Care for the Generations

It is the mission of our office to provide the best possible treatment for our patients. We try to be respectful, compassionate, and sensitive to the needs of our patients, both young and old. Our strength is generated from our commitment to their needs.

Our staff is dedicated to excellence in the performance of their duties. It is our aim to establish in our patients a positive outlook towards dentistry for now and forever.

We realize that when we have done the best for our patients, we will have also done the best for ourselves. This creates a happy, winning, fun-filled environment for everyone.

Appointments

We try our best to accommodate our patients as much as possible when scheduling appointments. We have found that children with extensive dental work or preschool children are better to be seen early in the morning when they are fresher and can have a more positive experience. Some appointments may require the child to miss some school; however, these are considered excused absences. With continued care, appointments during school can be kept to a minimum.

Cancellation/No Show Policy

 Our office is a private practice dental office and not a dental "clinic." We never double book an appointment, which means when you don't show up, it prevents us from scheduling another patient that could benefit from treatment. We schedule individual time with each patient to allow us to deliver the quality personal care that every patient deserves.  

Our office confirms your appointment via email and text messages. If you cannot make an appointment as scheduled, please notify the office within 24 hours' before your scheduled appointment date. There will be a charge of $75.00 for a no show or cancellation with less than 24 hours' notice. If you have any questions or concerns please feel free to call our office.

 

Insurance

Our office is committed to helping you maximize your insurance benefits. We will be happy to help you process your insurance by supplying you with a superbill at time of service. Your insurance check will go directly to you and we ask that you pay at time of service.  Of course, if a payment plan is necessary, we will arrange that in advance of your appointment. We are a provider for Delta Dental Premier, Cigna PPO & Core and United Concordia Elite and for those patients, only your copayment and deductibles are due at time of service.